SERVICE LEVEL

 TURNAROUND

DESCRIPTION

PRIORITY

Once Done

Once the drives received Recovery begins—365 days of the year, including nights, weekends and holidays.

Status provided within 5 hours of drive receipt.

Full control until job is complete.

STANDARD

1-2 Business Days

Fastest Standard.

Completed during normal business hours.

ECONOMY

4-5 Business Days

Competes directly with higher priced Standard diagnosis / turnaround times offered by other companies.

DELIVERY TYPE

AVAILABLE WITH

DESCRIPTION

BACKUP MEDIA

Any of our Turnaround Times

Recovered data can be placed on any type of backup media including a hard drive, CD, DVD, tape, or any removable cartridges.

ONLINE DELIVERY

Any of our Turnaround Times

Most critical files can be downloaded immediately after recovery is complete via our secure FTP server.

SECURITY TYPE

AVAILABLE WITH

DESCRIPTION

HIGH SECURITY

Standard or Priority Turnaround Times Only

After signing a Confidentiality Agreement, engineers who have government security clearance will perform recovery in a locked, secured area.

 Safe delivery is a priority and insured.

ENCRYPTION/
FORENSICS

Any of our Turnaround Times

UniDataRecovery engineers create sector-by-sector image of encrypted data.

Data can be returned decrypted or fully encrypted.

ON SITE

Priority Turnaround Time Only

UniDataRecovery engineers will perform recovery directly at your location.